Help Center

Welcome to the Wuwei Help Center! Here you’ll find answers to common questions and resources to help you get started.

Account & Access

• How do I create an account?
• I forgot my password. How can I reset it?
• How do I update my profile information?

Courses & Learning

• How do I enroll in a course?
• How can I access my course materials?
• Do I get a certificate after completing a course?

Instructors & Course Creation

• How do I create and publish a course?
• Can I upload videos and files?
• How do I manage students and progress?

Payments & Billing

• What payment methods are supported?
• Where can I download my invoices?
• How do refunds work?

Technical Support

• The video isn't playing. What can I do?
• I’m having trouble logging in.
• The page isn’t loading correctly.

Contact Support

If you can't find what you're looking for, we're here to help!

• Email us: support@yourdomain.com
• Live Chat: Available Monday–Friday, 9am–5pm (UTC)
• Community Forum: Join the conversation

Thank you for choosing Wuwei. We’re here to support your learning journey every step of the way!